sale policy
and cancellation / return

We invite you to review the general purchase conditions that regulate the offer and purchase of Ahoa Clinic products through online payment included on this website.

By using this website you are bound by these conditions, so we recommend that you read them carefully. If you do not agree with them you must leave the website.

sale policy

These purchase conditions are applicable to all sales of services of ICERCAIB S. L with address at Gran Vía 620, 5-1 08007 Barcelona (with email clinica@ahoa.es, which have been made through the website ahoa.es.

By placing an order, you warrant to us that you are over 18 years of age and have the legal capacity to enter into binding contracts.

The user will have access to the online payment service to pay in advance for part of the service.

Online payments can be made through our virtual POS using VISA and MASTERCARD cards.

Each client declares to be of legal age and with full capacity to use credit cards and that they have sufficient funds to cover all the costs resulting from the payment of the online service provided by ahoa.es.

By pressing the "Pay" or "Checkout" button during the purchase process, the member declares to fully and unreservedly accept all of this Sales and Cancellation/Return Policy.

The data recorded by ahoa.es constitute proof of the transactions made between the Ahoa Clinic and the client, their reservation being confirmed by sending an email.

Currency, taxes and price

All taxes are included in the prices of our products and if this is not the case, it will be clearly indicated. From ahoa.es we reserve the right to modify prices at any time, but the services will be billed based on the rates in force at the time of registering the appointments, except for manifest typographical errors.

Orders must be paid directly by the customer to the company itself.

All prices are shown in euros (€) and should be considered as the final price to be paid by the customer.

Security

For your security, Clínica Ahoa has relied on the payment system by credit card to a payment gateway. The bank details entered are encrypted and securely transmitted to the bank's servers and are subsequently verified with the issuing bank to prevent possible fraud and abuse. This data entry procedure is guaranteed by SSL (Secure Socker Layer) -128 bit encryption technology, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access via the Internet to this relative information. to the bank details entered by the customer.

Only the Bank has access to the bank data linked to these means of payment, so that ahoa.es does not know or record these data during the payment operation.

Cancellation and Refund Policy

Cancellation

You have the right to cancel an order within a reasonable time, maximum 24 hours before the consultation. Customers can cancel an order by contacting Clínica Ahoa at the following email address: clinica@ahoa.es or by phone at 933 43 66 41.

On the other hande, ahoa.es You will be able to cancel any order and will inform you once it has been cancelled. You will not be charged for any order canceled in accordance with this clause. Any payment made beforee now.es cancel an order will be refunded using the same method used to pay for the order.

We reserve the right to cancel fraudulent, false or speculative orders, as well as those orders that have been requested by a client with whom there may be some difference/controversy in previous orders, or when there are reasonable doubts that may make us think that the client you are violating any of the specified conditions of purchase or are participating in any criminal activity.

Circumstances beyond one's control

Neither party shall be liable to the other for any delay or failure to perform its obligations under this Agreement due to causes beyond the control of both parties, including without limitation any of the following: accidents, natural disasters, government action, war, fire, flood, explosion or civil unrest.

Returns

The supply of digital content, as is the case of the Online Consultation, Online Advice and other services on this website that are not provided on a material support, when the execution has begun with the prior express consent of the consumer and user, with the knowledge on your part that consequently you lose your right of withdrawal and return.